Simply Travel Insurance

Simply Travel Insurance is no longer issuing policies as of the 1st of April 2020. If you have a Simply policy then please use the details below for your policy and claim information.

Policy Documents

To download the PDS, please click here.

Make a claim

Please submit your claim by email:

  1. Click here to Download and complete the relevant sections of the claim form
  2. Collect any documentation we require—you’ll find each section of the claim form provides details on required documentation, such as police reports, valuations, medical reports, original receipts or proof of ownership
  3. Email, or post your completed claim form along with any supporting documentation to:

Contact Details

Claims Enquiries


Postal Address

PO BOX 6798
Baulkham Hills
NSW 2153

Emergency Assistance

Phone: (+) 61 2 8776 3010


Opening Hours

Open 24 / 7 – 365 days / year

Toll Free International Numbers

UK: 0808-178-5380

Australia: 1300-884508

New Zealand: 0800-192742

Thailand: 1800 011 857

USA/Canada: 1 855-912-3443

Indonesia: 001 8030 612 053